Refund, Return & Exchange Policy

At Just Peachy Double Wide Designs, every item is handcrafted with care. Many of our products are custom-made or made to order, so please review your order carefully before completing your purchase.

All Sales Are Final

All sales are final. Due to the handmade and custom nature of many of our products, we do not accept returns, exchanges, or refunds unless otherwise stated in this policy.

Shipping & Processing Times

Ready-to-ship items are processed and shipped as quickly as possible.

Made-to-order and custom items require an estimated 4 weeks for production before shipping. This is an estimate and is not guaranteed. During periods of high order volume, processing times may be longer.

Once your order ships, you will receive an email containing your tracking information.

Promo Codes

All promotional codes must be applied during checkout. Unfortunately, discounts cannot be applied after an order has been placed.

Returns

Because the majority of our products are handmade, personalized, or made to order, all sales are final. However, we do accept returns on eligible clothing items for store credit only.

To qualify for a clothing return:

• The return request must be made within 14 days of delivery.

• Items must be unworn, unwashed, free of odors, pet hair, stains, and damage, and in their original condition.

• Any original tags (if applicable) must still be attached.

• Customers are responsible for all return shipping costs.

• Once the return is received and inspected, store credit will be issued.

• Original shipping charges are non-refundable.

The following items are not eligible for return:

• Custom or personalized items

• Made-to-order items

• Handmade décor and accessories

• Clearance or final sale items

• International orders

Exchanges

Due to limited inventory and the custom nature of our products, we do not offer exchanges. If you would like a different size, color, or design, a new order must be placed.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at justpeachydoublewidedesigns@gmail.com.

Please include:

• Your order number

• Clear photos of the item(s)

• Photos of the shipping box and packaging

• A brief description of the issue

If your claim is approved, we will provide a prepaid return shipping label. Returned items must be shipped back within 7 days of receiving the return label. Returns received after this timeframe may not be accepted.

Approved claims will be resolved with store credit. Items that show signs of wear or use will not qualify.

Shipping & Delivery

Once your order has been shipped, Just Peachy Double Wide Designs is not responsible for shipping carrier delays.

We offer Route Package Protection at checkout for added peace of mind.

If you decline Route Package Protection, Just Peachy Double Wide Designs is not responsible for lost, stolen, damaged, or misdelivered packages. In these situations, customers should file a claim directly with the shipping carrier, such as USPS or UPS.

Incorrect Shipping Address

Please verify your shipping address before placing your order.

If a package is returned to us because the address provided at checkout was incorrect or undeliverable, the customer is responsible for paying the additional shipping costs required to resend the order.

Color Disclaimer

We make every effort to display our products as accurately as possible. However, actual colors may vary slightly due to photography, lighting conditions, and differences in screen and device settings.

Contact Us

If you have any questions regarding your order or this policy, please contact us at:

justpeachydoublewidedesigns@gmail.com

We appreciate your support of our small business and thank you for choosing handmade products from Just Peachy Double Wide Designs.